Legal Agreement

Cre8's Terms
& Conditions

We hate fine print as much as you do. But we built this to protect both of us. Read through it — we kept it honest.

This contract ("Agreement") is entered into between Cre8 My Site("Company") and the undersigned client ("Client"). By signing this Agreement, Client agrees to the following terms and conditions.

To be completely honest, we hate that we must post any terms of service or "fine print" at all. We are an old-fashioned local company with old-fashioned values. We care about the local business owner and believe giving your word and a handshake should still be enough to build trust.

🤝 Be fair to us and we will be fair to you. That's all this is.

Terms & Conditions

By submitting this form and providing your electronic signature, you acknowledge and agree that your electronic signature is legally binding and carries the same weight and legal effect as a handwritten signature.

This Agreement is entered into electronically in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and applicable Louisiana state law.

You confirm that you have read, understood, and voluntarily agreed to all terms, that you have the legal authority to enter into this Agreement, and that you intend your electronic signature to serve as your binding acceptance.

Cre8 My Site agrees to provide the following services only if your monthly plan allows for them:

  • Website design
  • Website development
  • Website migrations
  • Various types of digital marketing
  • Hosting (through our website platform)
  • Security (through our website platform)
  • Website updates (hours based on your plan, or flat rate if self-hosted)

We genuinely put our heart into everything we build. That said, all services are delivered on an "as-is" and "as-available" basis. We make no guarantees regarding traffic volume, lead generation, conversion rates, revenue increases, or search engine rankings.

🚩 If anyone — us included — ever promises you a guaranteed spot on page one of Google, please don't just walk away... run.

We will always give you our best effort, but we cannot promise specific results because too many factors are outside our control — including search engine algorithm changes, market conditions, and your industry's competitive landscape.

To the fullest extent permitted by law, Cre8 My Site's total cumulative liability for any and all claims shall not exceed the total amount of fees paid by the Client during the 30 days immediately preceding the event giving rise to the claim.

In no event shall Cre8 My Site be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, loss of data, business interruption, or reputational harm.

This limitation applies regardless of how the claim arises and survives termination of this Agreement.

Monthly auto-payments begin on your website launch date and recur on the same calendar day each month. All payments are processed securely through a third-party processor (Stripe/PayPal) — we never store your card info.

If a payment fails, our processor will retry up to 3 times over 3 days. If still unsuccessful:

  • All services including hosting and marketing campaigns may be suspended immediately
  • Updated billing info and full outstanding balance required before reinstatement

For monthly invoicing clients:

  • Invoices issued the 1st, due by the 7th of each month
  • Late fee: $35 or 10% of the overdue amount(whichever is greater)
  • Services suspended immediately upon non-payment
Non-payment may result in permanent removal of your website and referral to a collections agency.

Upon completion, you are entitled to one (1) round of revisions. A revision is defined as changes limited to:

  • Existing text content
  • Image swaps
  • Color adjustments
  • Minor cosmetic modifications
Revisions do NOT include new pages, new sections, structural layout changes, custom coding, or changes requiring more than 2 hours of work. Additional fees apply for out-of-scope requests.

If Cre8 My Site is waiting on materials, approvals, content, or feedback and the Client does not respond within 14 calendar days, the project timeline will be extended accordingly.

If a project stalls for 30 days or more due to Client inactivity, Cre8 My Site reserves the right to:

  • Place the project in a queue and reprioritize active clients
  • Assess a project restart fee before resuming work
Monthly billing continues uninterrupted regardless of project delays caused by Client inactivity.

The Client unconditionally guarantees that any text, graphics, photos, designs, trademarks, or artwork furnished to Cre8 My Site are owned by the Client or used with permission from the rightful owner.

Cre8 My Site cannot be held responsible for any trademark, copyright, or IP infringement. If a claim is made, we will have no choice but to remove the content in question until the Client can provide proof of ownership.

The website and all associated intellectual property will be owned by the Client. However, because Cre8 My Site does not charge a standard upfront design fee, the Client must remain a customer for a minimum of one (1) year before transferring the website to another provider.

After one year, no Export Fee will be charged and Cre8 My Site will provide all available files and code at no additional cost.

The Client acknowledges the website is built on the Duda platform and that exported code may require a developer to function correctly on another platform. Cre8 My Site will not support third-party developers after transfer.

Both parties agree to maintain confidentiality of each other's proprietary information.

  • The Client agrees not to disclose Cre8 My Site's tactics, pricing, software, tools, or sensitive business information to third parties
  • Cre8 My Site agrees not to share any details about the Client or their business with anyone outside of Cre8 My Site, its partners, or contractors

To cancel services, the Client must provide 30 days' written notice via email to:

  • admin@cre8mysite.com
  • cre8mysite@gmail.com
Termination does not relieve the Client of any outstanding balances owed to Cre8 My Site.

We genuinely hope we never have to use this section. A simple honest conversation is all it usually takes. But if needed, both parties agree to this process:

1
Direct Communication — Written notice of the dispute with 30 days to resolve through good-faith communication.
2
Mediation — Non-binding mediation with a mutually agreed-upon mediator in Tangipahoa Parish, Louisiana.
3
Binding Arbitration — Administered in Tangipahoa Parish per AAA rules. The arbitrator's decision is final and binding.

All claims must be brought on an individual basis — no class actions.

Neither party shall be held in breach or liable for any delay arising from causes beyond their reasonable control, including:

  • Acts of God, natural disasters, hurricanes, floods, fire
  • Pandemics or government-mandated shutdowns
  • Cyberattacks on third-party infrastructure
  • Internet or power outages
  • Platform outages (Duda, Stripe, PayPal, etc.)
Monthly billing obligations remain in effect during a force majeure event unless both parties agree otherwise in writing.

At Cre8 My Site, you can expect to be treated with the respect and kindness you deserve. We ask for the same in return. A few things we don't do:

  • We don't work for free
  • We don't perform miracles
  • We don't solve problems for free that you've created
  • We don't guarantee specific results
  • We never speak negatively about our clients or partners

As a Client, we ask that you:

  • Keep pricing discussions private
  • Treat our team with respect at all times
  • Maintain a positive image of Cre8 My Site publicly
  • Communicate in a timely manner to prevent project delays
Any negative, rude, or defamatory comments toward our team will result in immediate termination of services with no refunds.

Cre8 My Site uses third-party platforms to complete your requested services. The Client agrees to hold Cre8 My Site harmless should any issues arise with these platforms, including downtime or loss of income.

Cre8 My Site cannot control the performance of third-party platforms and is simply utilizing their services to help you. You may request vendor information and communicate directly with any platform involved in an issue.

All websites include a standard Privacy Policy, Terms of Service, and Disclaimer provided through our partners at Termageddon. We set these up for you, though speaking directly with Termageddon is recommended.

Cre8 My Site is NOT A LEGAL ENTITY and cannot offer legal advice. It is YOUR responsibility to ensure proper policies are in place. A Privacy Lawyer is strongly recommended.

For ADA compliance, we include an Accessibility Widget on your website. However, this widget does not guarantee 100% compliance. It is your responsibility to ensure your website meets ADA requirements — we recommend consulting an accessibility lawyer.

The Client agrees to indemnify and hold harmless Cre8 My Site, its owners, employees, contractors, and partners from any and all claims, liabilities, damages, and expenses (including attorney's fees) arising from:

  • Issues with the Client's website content or materials
  • Third-party software failures
  • The Client's failure to comply with applicable regulations or laws
  • Any breach of this Agreement by the Client

Cre8 My Site may update this Agreement at any time. We commit to providing at least 30 days' advance written notice of any material changes via email to the address on file.

Your continued use of our services after the notice period constitutes acceptance of the updated terms. If you disagree, you may cancel per the Termination section.

This Agreement is governed by the laws of the State of Louisiana, with venue exclusively in Tangipahoa Parish.

🔏

Ready to Get Started?

Submission of the Client Agreement form acts as a binding contract and constitutes your electronic signature in accordance with the E-SIGN Act. This Agreement remains in effect until canceled per the Termination section above.

Sign the Agreement